Providence Consulting Group Pty Ltd

Case Study 1

The Promise – the hidden contract

Traditional corporate decision making is hierarchical and social where ‘social contracts’ between people, as a subliminal promise, tend to be binding. This promise tends to override better practice management disciplines and judgment because it is personal.

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Case Study 2

Complex Public Facing Service Delivery Program

To the Electorate: deliver a contract on a specified date to achieve political promise. Government reputation could be compromised if the service was not delivered as promised.

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Case Study 3

Complex IT Outsourcing Services Program

To Minister: establish new multi-vendor services before the current service contracts expire and improve departmental services to the community. Department reputation could be compromised if program budget exceeds expectations and promised services not delivered.

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Case Study 4

Complex National Infrastructure Procurement Program

To a Commonwealth Department: deliver a contract on a specified date so that agreed financial spend was achieved. If the contract was not signed by the pre-determined date and an agreed “down-payment” made then the department could not guarantee that funding would be carried over to the next financial year.

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Professional Disciplines

Outcomes Supported

Partnering With Us

Over the past six years, Providence has developed a close, collegiate network of industry specialists which enables the Providence Team to deliver superior business consulting services to our valued clients.

The relationships with our partners and suppliers are as important to us as our relationships with our clients.